Privacy Policy

At **LUCKY PETS IMPORT & EXPORT (THAILAND) LIMITED PARTNERSHIP**, we take your privacy extremely seriously. As a professional relocation service, we handle sensitive government and personal documentation. This policy outlines our commitment to your data security.

1. Information Collection

We collect personal data required for legal pet transport, including:

  • Passport copies of pet owners.
  • Pet vaccination records and microchip certificates.
  • Travel itineraries and flight details.
  • Contact information for origin and destination brokers.

2. Use of Data

Your data is used exclusively for:

  • Applying for Thailand DLD Export/Import permits.
  • Securing airline bookings for live animals.
  • Coordinating with international quarantine stations.
  • Ensuring CITES compliance for exotic species.

3. Data Security

All documents are stored in secure, encrypted environments and are only accessible by authorized relocation consultants. We do not sell or sell your data to third-party marketing companies.

4. Retention

We retain records for as long as required by international aviation and health authorities (typically 5 years) before secure deletion.